Canada Online Recruitment Services
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• Store Manager in Laval
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Company: Advantage Solutions
Location: Laval, Quebec
Sector: Telecommunications
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Job ID: 1276
Posted at: 2006-06-01
Expire at: 2006-07-01
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Title: Store Manager
Category: Telecommunications
Location: Laval, Quebec
Employment Type: Full-Time
Advertiser: Advantage Solutions
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Description
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Lead by, and be an example of the principles of the Dynamic Organization. Model the behaviors of the Servant Leader. Foster a positive work culture focusing on Associate Satisfaction
- Establishes and exceeds organizational performance targets.
- Provides leadership and teamwork designed to deliver an ideal experience to every customer within the framework of established company policies guidelines.
- Provides answers directly to customers concerning billing processes, roaming, equipment, service plan upgrades and other customer service related issues inquiries.
Actively encourages, supports, and facilitates the growth and development of all associates in retail store(s).
Creates an environment that motivates and inspires associates to exceed expectations and goals.
Establishes open and honest communication with a diverse team of Sales Supervisors, Retail Wireless Consultants, Service Technicians, and Cashier/Greeters to create a positive environment.
Responsible for all store operations including opening, closing, compliance, cash, & inventory.
Completes and reviews all adjustment & monitoring, payroll, and performance related reports.
Coordinates sales, promotions, and marketing events to ensure customer flow is maximized and visibility is high.
Responsible for human resources and staffing responsibilities including the hiring process, interviewing, training, and various associate lifecycle activities for store associates.
Participates in community events and public relations activities to develop a positive image for the company in the local community.
Passionately demonstrates the values of Customer Focus, Respect, Ethics, Pride, Empowerment, and Diversity.
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Position Requirements
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High school diploma or state equivalency certification required - Associates Degree or equivalent experience preferred - Three to five years sales experience required. Retail experience preferred - One to two years previous supervisory/retail management experience required - Working knowledge of cellular/paging/PCS/advanced wireless communications - Strong communication and interpersonal skills required |
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