Software Support Technician ~ Help Desk
| Company: | Applied Systems Canada |
| City: | Mississauga, Ontario |
| Industry: | IT Software |
| Date: | 02 Feb `07 |
| Employment: | Full-Time |
| View all jobs posted by Applied Systems Canada > | |
Applied Systems, Inc., (www.appliedsystems.com) is the worldwide leader in insurance technology. We develop, sell, and support the automation tools and processes that insurance agents and brokers use to run their businesses at maximum efficiency and profit. Founded in 1980, Applied Systems owns a legacy of success and stability embodied in quality products and services as well as industry leadership. Our technology is used worldwide by independent agents, brokers, and financial institutions that sell insurance. Our ongoing and vigorous growth of development, sales, and service functions reflects our dedication to stay ahead of agents’ needs in a dynamic and competitive marketplace.
Requirements
All successful applicants will meet the following qualifications:
Ability to speak, write and read English
Experience in Microsoft Windows O/S, XP, NT, 2000, 2003 (Server & Workstation), Internet and use of Microsoft Outlook
Multi-tasking capabilities and ability to thrive in a fast paced environment
A team player as well as have the ability to listen, to accept responsibility, and to cooperate and communicate with others to accomplish goals.
Ability and desire to expand with changing marketplace and technology
Conflict-resolution capabilities and the ability to deal with emotional and/or difficult callers.
Strong communication skills, both written and oral,
Ability to troubleshoot independently with an emphasis on delivering outstanding customer service.
Strong problem solving ability
Knowledge of the insurance industry is an asset
Ability & flexibility in working shift work (7:00am – 7:00pm)
Contact
Interested applicants may forward resumes and cover letters to jobs@appliedsystems.com or fax 905.507.2481 attn: Personnel
The Support Technicians are responsible for assisting customers experiencing questions or problems with software, hardware and/or peripheral products purchased from Applied Systems, Inc.
Requirements
All successful applicants will meet the following qualifications:
All Successful applicants will encompass the following characteristics:
Contact
Interested applicants may forward resumes and cover letters to jobs@appliedsystems.com or fax 905.507.2481 attn: Personnel
