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Resort Staffing Canada is now accepting applications for front desk agents. Responsibilities include:
- Interact effectively with hotel guests and co-workers to create a positive hotel experience.
- Handle guest registration and room assignments, accommodating special requests whenever possible in a timely manner.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Answer all in-coming phone calls in a professional manner.
- Provide information on resort and nearby facilities and services.
- Share general information on points of interest in the area.
- Process guest's departures, calculate charges and take payment.
- Understand basic accounting principles including debit and credit transactions. Also understand the various transaction methods available to guests.
- Additional duties as assigned.
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