Canada Online Recruitment Services
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• Global Logistics Dispatch Coordinator in Mississauga
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Company: Catalyst Consultants
Location: Mississauga, Ontario
Sector: Transportation/Logistics
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Job ID: 1962
Posted at: 2007-08-09
Expire at: 2007-09-09
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Title: Global Logistics Dispatch Coordinator
Category: Transportation/Logistics
Location: Mississauga, Ontario
Employment Type: Full-Time
Advertiser: Catalyst Consultants
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Description
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Please apply for this job online at www.catalysthrc.com KEY ACCOUNTABILITIES
· Receive and process booking information from the customer / agent to identify and confirm appropriate routes.
· Prepare the necessary documentation for customs and international payment purposes as required.
· Dispatch the load; update the carriers, customers and relevant parties with finalized booking details.
· Track and trace each load and proactively update the customer on load status.
· Effectively resolve any problems / issues that occur.
· Provide customer quotations and routing information.
· Monitor and coordinate with the Laredo office on loads and shipments cross-boarder with Mexico.
· Other duties and assignments as required.
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Position Requirements
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Education and Industry Knowledge
· High school diploma.
· College diploma / university degree in business, logistics or related discipline is an asset.
· Possess a minimum of 3 years freight forwarding experience.
· CITT / CIFFA designation (or designation in progress).
· Working knowledge of international import / export rules and regulations.
· Working knowledge of the international market and geography.
Technical Skills
· Proficient in Microsoft Office.
· Basic / Intermediate skills in Excel required for customer-specific reports.
· Working knowledge of freight management software (TEDS, Trans Tec).
Customer Service Skills
· Dedicated commitment to providing superior, timely customer service.
· Strong ability to communicate clearly and concisely in written and oral form.
· Highly organized with the ability to multi-task.
· Strong problem-solving and decision-making skills in a team environment.
· Strong negotiating skills.
· Detail oriented.
· Ability to clearly identify the customers’ current and future needs and present transportation solutions to them.
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| Salary/Benefits |
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$40,000 to $45,000 depending on experience |
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| Contact |
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www.catalysthrc.com
meena@catalysthrc.com |
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