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BOOKING AGENT / RECEPTIONIST



Company: Westmount Square Medical Imaging,
City: Montreal, Quebec
Industry: Healthcare
Date: 04 Aug `08
Employment: Full-Time
View all jobs posted by Westmount Square Medical Imaging, >
JOB SUMMARY
Reporting to the General Manager, the incumbent is the front-line person with whom patients and referring physicians first come into contact.  He/she provides appointment and reception duties and carries out a variety of tasks to support the activity in the clinic.   He/she demonstrates at all times and in all functions a patient-focused attitude and approach.

 

MAJOR RESPONSIBILITIES
  • Performs all appointments booking functions as per clinic policies & procedures
  • Performs all patient registration and billing functions as per clinic policies & procedures
  • Coordinates records and ensures all electronic & paper documentation is available
  • Handles various tasks as required to ensure smooth and efficient flow
  • Ensures all tasks are conducted professionally and with patient safety in mind at all times


  • Requirements
    ·         Fluent in French and English, spoken and written

     

    ·         Excellent interpersonal and communications skills

     

    ·         Ability to deal in a professional, caring and sensitive manner with patients

     

    ·         Strong sense of commitment, responsibility and initiative

     

    ·         Ability to be a team player

     

    ·         Good organizational skills and attention to detail

     

    ·         Familiarity with hospital computer systems (an asset)

     

    ·         Ability to work with little direct supervision

     



    Contact
    Divya Sequeira