Regional Operations Manager
| Company: | PCC Communications |
| City: | Medicine Hat, Alberta |
| Industry: | Telecommunications |
| Date: | 23 Sep `08 |
| Employment: | Full-Time |
| View all jobs posted by PCC Communications > | |
Primary Function:
· Maintain written accounts for each job and accurately follow up to ensure maximization of business needs and profit.
· Provide instruction and coaching on an ongoing basis to staff.
· Conduct site visits to ensure jobs are being done professional, efficiently and in a timely manner.
· Follow up with each supervisor to ensure customers are being properly serviced and provide proactive feedback to develop future service needs.
· Provide reports of the action and forecasts as required and ensure that communication on all vectors is being upheld.
· Develop strategic plans in order to grow PCC Communications Inc.
· Train supervisors to look for opportunities to up sell at each job site.
· Ensure efficient scheduling of resources including crews and equipment.
· Manage the health and safety aspect of the region. This includes reporting, training, and prevention actions in accordance with the safety policy and applicable legislation.
· Create annual budget for business Region.
· Ensure that projects are entered into the financial s system in a timely manner and that accurate pricing and costing can be compared to the budget.
· Review, correct and approve all expense and field labor reports.
· Ensure that all direct and indirect reports are created in accordance with all Company Policies and Procedures
· Review and control expenses.
· Provide monthly reporting and attend and participate in monthly meetings.
· Ensure that supervisors maintain an online bid status file.
· Participate in monthly business unit reviews with the GM of Communications for profitability, and cash flow.
· Create a summary report monthly showing bid margins, actual margins and on-time performance. Additional detailed cost analysis should be provided for jobs that are significantly different than estimated.
· Create monthly safety reports indicating all near misses and accident and the corrective action taken.
Requirements
Personal Attributes:
· Enthusiastic and energetic with drive
· Leads by example
· Self-motivated
· Positive can do attitude and outlook
· Strong problem-solving abilities
· Ability to develop and grow relationships
· Strong time-management skills
· Ability to prioritize efficiently
· Business management experience including accounting competency and ability to plan and monitor budgets.
· Collaboration and negotiation skills
· Strong verbal and written communication skills
· Time management and organizational skills
· Effective presentation skills
· Deadline-drive and the ability to handle high pressure situations
· Experience in project management
· Working knowledge of contracts and subcontracts.
· Ability to attract, train and retain employees.
Contact
Please email resume to aberardi@pcccinc.com
Oversee the day to day operation of the regional communications group. The focus of responsibility is to communicate and execute the strategic operations direction of the company as well as creating and maintaining corporate alliances and partnerships within a region. To manage and grow specific accounts in key markets, build relationships with long standing and prospective new clients with the goal of growing PCC Communications Inc. reputation and opportunities. Demonstrate effective revenue projection management, deliver quality products and services in a timely manner, budget reporting and customer relationship management.
Relationships:
The Regional Operations Manager is required to establish and grow relationships with key management personnel within our customer base. The objective is to solidify relationships that set PCC Communications Inc. apart from the competition and give us the advantage in a competitive environment. The Regional Operations Manager will also need to interact and lead by example with all PCC Communications Inc. personnel.
Goals:
The Regional Operations Manager will drive revenue generating activity towards a defined structure designed by and agreed to by the GM of Communications.
Responsibilities:
Management
· Review active jobs weekly with supervisors to ensure that problems are identified and dealt with.
· Maintain written accounts for each job and accurately follow up to ensure maximization of business needs and profit.
· Provide instruction and coaching on an ongoing basis to staff.
· Conduct site visits to ensure jobs are being done professional, efficiently and in a timely manner.
· Follow up with each supervisor to ensure customers are being properly serviced and provide proactive feedback to develop future service needs.
· Provide reports of the action and forecasts as required and ensure that communication on all vectors is being upheld.
· Develop strategic plans in order to grow PCC Communications Inc.
· Train supervisors to look for opportunities to up sell at each job site.
· Ensure efficient scheduling of resources including crews and equipment.
· Manage the health and safety aspect of the region. This includes reporting, training, and prevention actions in accordance with the safety policy and applicable legislation.
· Create annual budget for business Region.
Administration
· Ensure that Purchase Orders are produced and entered into the financial system in a timely fashion and that invoices and field labor reports are reviewed, corrected and approved.
· Ensure that projects are entered into the financial s system in a timely manner and that accurate pricing and costing can be compared to the budget.
· Review, correct and approve all expense and field labor reports.
· Ensure that all direct and indirect reports are created in accordance with all Company Policies and Procedures
· Review and control expenses.
· Provide monthly reporting and attend and participate in monthly meetings.
· Ensure that supervisors maintain an online bid status file.
Reporting
· Create business unit reports monthly as defined by the GM of Communications. Includes: forecast and the sales activity, customer activity, bid activity, quality, summary update for month reported and any other significant issues.
· Participate in monthly business unit reviews with the GM of Communications for profitability, and cash flow.
· Create a summary report monthly showing bid margins, actual margins and on-time performance. Additional detailed cost analysis should be provided for jobs that are significantly different than estimated.
· Create monthly safety reports indicating all near misses and accident and the corrective action taken.
Requirements
Personal Attributes:
· A team leader, motivator and mentor
· Enthusiastic and energetic with drive
· Leads by example
· Self-motivated
· Positive can do attitude and outlook
· Strong problem-solving abilities
· Ability to develop and grow relationships
· Strong time-management skills
· Ability to prioritize efficiently
Knowledge and Skill Requirements:
· 5-7 years management experience
· Business management experience including accounting competency and ability to plan and monitor budgets.
· Collaboration and negotiation skills
· Strong verbal and written communication skills
· Time management and organizational skills
· Effective presentation skills
· Deadline-drive and the ability to handle high pressure situations
· Experience in project management
· Working knowledge of contracts and subcontracts.
· Ability to attract, train and retain employees.
Contact
Please email resume to aberardi@pcccinc.com
