 Canada Online Recruitment Services
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• User Technology Trainer in Longueuil
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Company: Alpha Zoom
Location: Longueuil, Quebec
Sector: IT Software
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Job ID: 539
Posted at: 2006-04-18
Expire at: 2006-05-18
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Title: User Technology Trainer
Category: IT Software
Location: Longueuil, Quebec
Employment Type: Full-Time
Advertiser: Alpha Zoom
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Description
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Providing end-user training support throughout the region Designing and implementing end user training courses for enterprise applications and systems Provide training on proprietary applications and deliver appropriate training during application roll outs and upgrades Coordinating with global training counterparts and Asia trainers to deliver enterprise application training to audiences in Asia including Tokyo and other Asia Pacific branches Developing and managing relationships with IT managers, developers and support staff for the support of enterprise end user technology Supervising training needs analysis and assessments conducted for enterprise end user systems and applications Prepare training materials and application tips on different applications Provide training/coaching to users on proprietary applications and field users’ daily questions Ensure all training/coaching is tracked through training database Meet with business units regularly and make sure their training needs are addressed
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Position Requirements
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Confident in delivering training to a large group of audiences Confidence in approaching remote parties by telephone and video conferencing Good understanding of desktop applications, including MS Office, Outlook Email & Calendar Good understanding of desktop technologies including XP, Unix and Market Data a plus Ability to conduct a thorough training needs analysis In-depth expertise in instructional design (specifically, design of technical courses) Understanding training as a discipline Ability to plan and implement large-scale training rollout Ability to evaluate instructors and vendors Strong interest in technology and training Ability to learn quickly Able to improve performance based on feedback, and be highly productive Able to present effectively to senior IT management Innovative and creative; flexible in attitude and approach Excellent work-ethic and highly productive Creative and innovative in instructional design and application of technology to training Good judgment ·Strong analytical skills Strong verbal and written communication skills Solutions and detail oriented |
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