Build up the outbound telemarketing centre by setting up clear rules in performance and work process to control lapsation and adherence to legal requirements in running businessEnsure the effective operation in telemarketing centre is in line with corporate vision and objectivesDevelop and review sales incentive and motivation system to enhance sales productivity and maintain telesales turnover rateMonitor and manage outbound telemarketing centre such as quality of services and sales activities to achieve business targetProvide management guidance on staff development
Requirements
Degree holder or above5 years relevant experience in telemarketing and sales campaign management in which 3 years in managerial levelKnowledge in insurance and licensing is essentialFamiliar with call centre reporting and technology managementGood in sales and people management Strong interpersonal, communication and presentation skillsResult-oriented
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